Effective Date: 11 September 2025
Last Updated: 11 September 2025
This Privacy Policy describes how oddsx.bet (“we”, “us”, or “our”) collects, uses, and discloses your personal information in connection with your access to and use of our website, mobile application, and other related services (collectively, the “Services”).
We are committed to protecting your personal information and privacy. Our data handling practices comply with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa, the EU General Data Protection Regulation (“GDPR”), and other applicable data protection laws. Additionally, we aim to adhere to internationally recognised standards such as ISO/IEC 27001 (information security management) and ISO/IEC 27701 (privacy information management) to ensure that your personal information is processed securely and lawfully.
1. Information We Collect
We collect various types of information from you, including:
- Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, postal address, phone number, date of birth, birth time, and birth location.
- Demographic Information: This may include your gender, ethnicity, income level, and education level.
- Technical Information: This includes information about your device, your browser, your internet connection, and your use of the Services, such as IP address, browser type and language, cookie identifiers, and pages accessed.
- User Content: This includes any information you submit to the Services, such as astrological charts, journal entries, and messages.
2. How We Collect Information
We collect information from you in a variety of ways, including:
- Directly from you: For example, when you create an account, make a purchase, sign up for a newsletter, or contact us.
- Automatically: When you use the Services, we may automatically collect information about your usage, such as the pages you visit and the actions you take.
- From third parties: We may obtain information about you from third-party sources, such as social media platforms and public databases.
3. How We Use Your Information
We use your information for a variety of purposes, including:
- To provide and improve the Services, including providing personalised content and features tailored to your interests.
- To communicate with you (for example, to send you newsletters, promotional offers, and customer support messages).
- To analyse and understand how you use the Services, so we can improve them and develop new features.
- To detect, prevent, and address fraud, abuse, and other illegal or harmful activities.
- To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate or support the Services (for example, providers of data storage, email delivery, analytics, or payment processing).
- Legal Requirements: We may disclose your information if we are required to do so by law or legal process (for example, in response to a subpoena or court order), or to establish or exercise our legal rights or defend against legal claims.
- Business Transfers: We may disclose your information to a third party in connection with a merger, acquisition, or sale of assets, including during the negotiations of such transactions.
- Aggregate or De-identified Information: We may share aggregate or de-identified information (information that cannot reasonably be used to identify you) with third parties for research, analytics, or marketing purposes.
5. Your Choices
You have certain choices regarding your information:
- Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us through the methods described below.
- Cookies and Similar Technologies: You can configure your browser to reject cookies or to alert you when a cookie is placed on your device. However, if you reject cookies, some features of the Services may not work properly. (For more information on how we use cookies or how to manage your cookie preferences, please see our Cookie Policy.)
- Access and Update: You can access and update certain information by logging into your account, or you may contact us to request updates or corrections to your personal information.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards designed to protect personal information.
In alignment with our commitment to information security, we aim to maintain an information security management system in line with ISO/IEC 27001 and a privacy information management system in line with ISO/IEC 27701. This means we apply internationally recognised best practices to manage and secure the information we hold.
Specific safeguards we employ include encryption of sensitive data, regular security audits, access controls to limit who can access personal information, and staff training on data protection. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. International Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ from those in your jurisdiction. In such cases, we will take appropriate steps to protect your information in accordance with applicable law.
When we transfer personal information out of South Africa or the country in which you reside, we will ensure that appropriate safeguards are in place. For example, we may transfer personal data only to recipients in jurisdictions that have equivalent data protection laws (as recognized under POPIA or GDPR), or we will use contractual measures (such as standard data protection clauses) to require that your information receives a level of protection equivalent to that provided in your home jurisdiction. In some cases, we may ask for your consent to the transfer.
8. Children’s Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and you become aware that your child (under 18) has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
9. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by prominently posting a notice on our website or within the Services, or by other appropriate means.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any changes to this Privacy Policy indicates your consent to the revised terms.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at Support@oddsx.bet.
11. Your Rights Under GDPR and Other Data Protection Laws
Depending on your jurisdiction, including if you are a resident of the European Union, South Africa, or other regions with data protection laws, you may have certain rights regarding your personal information. These rights may include:
- Right to Access: You have the right to request access to the personal information that we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies or incomplete information in your personal data.
- Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances (for example, if the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent).
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain situations (for instance, while we verify your data or resolve a dispute about the accuracy of your data).
- Right to Data Portability: You have the right to request a copy of the personal information you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that information to another controller where technically feasible.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including when your data is processed for direct marketing purposes or when we are processing your data based on our legitimate interests.
If you are a resident of South Africa, under POPIA, you have similar rights to those listed above. In particular, you have the right to access and correct your personal information, to request deletion or destruction of information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or obtained unlawfully, and to object to the processing of your personal information for purposes such as direct marketing.
To exercise any of these rights, please contact us at Support@oddsx.bet. We may require you to verify your identity before responding to your request. Please note that these rights are subject to certain legal exceptions and may not apply in all situations.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the appropriate data protection authority. If you are in South Africa, you can contact the Information Regulator (South Africa). If you are in the European Union or the United Kingdom, you can contact your local supervisory authority.
12. Your Consent
By using the Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. In particular, if you provide us with personal information, you consent to the processing of that information in accordance with this Policy and applicable law.
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law principles. You agree that any disputes arising in connection with this Privacy Policy or our handling of your personal data will be subject to the jurisdiction of the courts of South Africa.
14. Contact Information for Data Protection Officer
We have appointed a Data Protection Officer (who also serves as our Information Officer under POPIA) to oversee our data protection compliance. If you have any questions or concerns about how we handle your personal information, or if you wish to exercise your data protection rights, you may contact our Data Protection Officer at:
Email: Support@oddsx.bet
15. Acknowledgment of Risks
While we employ stringent security measures to protect your personal information (as described in the Data Security section), we cannot guarantee absolute security. By using our Services, you acknowledge that the transmission of information via the internet is not completely secure, and there is some risk that unauthorised third parties could find a way to circumvent our security measures or intercept your communications. We will notify you and the relevant authorities of any data breach where we are legally required to do so, in accordance with POPIA and other applicable laws.
16. Third-Party Websites
Our Services may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. If you click on a third-party link, we strongly advise you to review the privacy policy and terms of use of that third-party site. This Privacy Policy applies only to information collected by our Services and does not govern any information you provide to third parties.
17. Agreement to Privacy Policy
By accessing or using the Services, you agree to be bound by this Privacy Policy. If you do not agree with any part of this Policy, please do not use our Services. Continuing to use the Services following the posting of changes to this Privacy Policy will be deemed acceptance of those changes.